Successful data management for ERP and CRM systems
ERP and CRM systems are central information and data hubs in the company that bundle the data of the respective company and its customers. To make these systems successful, information must be relevant and demonstrably add depth to the description of a customer in a CRM or ERP system. This requires data quality, which requires certain quality processes. So what is the really valuable data and how is quality ensured ? We have summarized the most important factors.